10 Engaging Best Practices For a Design Thinking Workshop that Has Participants Begging For More

Hey there, design thinking enthusiasts and workshop-wary warriors! Are you ready to dive into the collaborative world of a design thinking workshop? Don’t worry, we’ve got your back, and we promise it won’t be as intimidating as trying to assemble IKEA furniture without the instructions (we’ve all been there!). 

If you’ve been given the task of orchestrating a design thinking workshop, don’t be afraid. 

We’ll give you ten best practices of a design thinking workshop from introductions to the grand finale. We’ll break the ice, unleash your creativity, and have you building prototypes like a boss. 

Bring your creative energy armed with your objectives and a sprinkle of curiosity. You’ll wonder why you ever worried about your design thinking workshop being successful.

1. Set the Design Thinking Stage

Maybe not everyone on your team embraces design thinking (human-centered design). If so, they might drag their feet coming into the workshop. 

Remember. Your workshop design will be the first thing that they interact with.  Don’t sweat it. 

Design thinking is engaging, fun, and interactive. Your welcome decor should match that tone!

But don’t overdo it. You’re professionals. This is not a toddler’s birthday party. 

With that said, you want people to feel a bit excited about what happens next. The setup will tell them all they need to know. And they need to know they are not about to sit through a boring lecture. 

Workshop Design

  • Set the Stage with Visual Stimuli: Use bright colors, visually appealing posters, and vibrant displays. This creates an energetic and engaging atmosphere. Decorate the workshop space. Use inspiring quotes, thought-provoking images, and visual representations of successful design thinking projects. These visual cues will spark curiosity and energize participants from the moment they enter the room.
  • Create Comfortable Seating Arrangements: Opt for comfortable seating options. Use ergonomic chairs or cozy bean bags. Arrange the seating in a way that promotes interaction and collaboration. You can form small clusters or arrange seats in a circle. This arrangement encourages participants to feel relaxed. They will be ready to share their ideas and perspectives.
  • Foster a Creative Atmosphere with Inspiring Props: Infuse the workshop space with creativity-enhancing props and materials. Place whiteboards, sticky notes, markers, and colorful stationery within easy reach. Provide art supplies, craft materials, and even playful items like building blocks or fidget toys. These props stimulate participants’ creativity. They also serve as tangible tools to facilitate ideation and prototyping.
  • Curate Inspirational Display Areas: Dedicate specific areas or walls for inspirational displays. Showcase successful design thinking projects, innovative products, or creative artworks. They should relate to the workshop theme. Include examples from different industries or real-life success stories. This demonstrates the broad impact of design thinking. These displays will inspire participants and set the tone for an engaging and imaginative workshop.

2. Start with a Bang: The Icebreaker

Let’s talk workshop planning 101. Or, any type of presentation where you have to hook an audience. You need to start with an icebreaker. 

The workshop icebreaker you plan to use needs to be engaging and memorable.

Workshop icebreakers are more than just fun and games. They tap into the fascinating world of psychology. Here is what they do:

  • Break down barriers 
  • Foster connections 
  • Create an environment of trust and openness 

Icebreakers use ideas from social psychology. Mostly, they help people connect and feel more comfortable with each other. They take advantage of things like the “mere exposure effect”. It means that the more we’re exposed to something, the more we like it.

Icebreakers also tap into our basic need for affiliation, which is our desire to belong and connect with others.  Additionally, they are great for eliminating boundaries.

By incorporating these principles, icebreakers help us feel more at ease. They build rapport and create a friendly atmosphere. Everyone can collaborate and have fun together.

Icebreakers that Work

Here are three proven icebreaker activities that effectively drop boundaries.  They create a comfortable environment, and encourage participants to express their opinions :

  1. Two Truths and a Lie: Each participant shares two true statements and one false statement about themselves. The rest of the group tries to guess which statement is a lie. This activity not only breaks the ice but also encourages participants to share personal information. This fosters a sense of openness and trust among the group.
  2. Marshmallow Challenge: Divide participants into teams and provide them with a limited amount of spaghetti sticks, tape, and a marshmallow. Their task is to build the tallest freestanding structure that can hold the marshmallow on top. This activity promotes collaboration, creativity, and problem-solving. It creates an effective light-hearted and engaging atmosphere.
  3. Speed Networking: Set up a series of two-minute rounds where participants pair up and have a brief conversation with each other. They share their names, roles, and one interesting fact about themselves. After each round, participants switch partners and repeat the process. This activity helps participants get to know each other quickly. It promotes networking, communication, and idea exchange.

Incorporating these icebreaker activities into design thinking workshops breaks boundaries between participants. Encourage creating a comfortable space where everyone feels at ease.

3. Safe Design Thinking Workshop Participation

In the world of design thinking workshops creativity flourishes and ideas come to life. This won’t happen if participants don’t feel like they can freely share what is in their minds. Here, individuals are encouraged to unleash their imaginations. They share their thoughts openly and contribute their unique perspectives. This is done without fear of judgment. 

In this collaborative environment, prioritize the importance of creating an emotionally safe space. 

By fostering an atmosphere of trust and respect everyone is empowered to freely express their ideas. This is how sparking innovative solutions is done. It invites transformative thinking. 

In design thinking every voice matters and creativity knows no bounds.

Participants should feel comfortable sharing their thoughts and ideas.  So, establish ground rules that emphasize respect and openness. Everyone should contribute without fear of criticism or negative feedback.

An environment that embraces creativity, unlocks the full potential of participants’ ideas. No idea is deemed unworthy.

There Are No Wrong Answers

In a design thinking workshop, there are many techniques that encourage the free exchange of ideas. The aim is to do it without judgment.  There are no wrong answers. 

  • Establish Ground Rules: Begin the brainstorming session by setting clear ground rules.  They should emphasize a judgment-free environment. Encourage participants to suspend judgment and refrain from criticizing ideas during the session. Emphasize that all ideas are welcome and valuable.
  • Encourage Quantity over Quality: Shift the focus from evaluating ideas to generating a large quantity of them. Remind participants that the goal is to explore a wide range of possibilities. Not seeking the “perfect” solution. Even seemingly “outlandish” or unconventional ideas are valuable and can spark new insights.
  • Using Neutral Facilitation Language: As the facilitator, choose the language that promotes a safe atmosphere. Instead of using evaluative terms like “good” or “bad,” use neutral and descriptive language to discuss ideas. This helps remove the fear of judgment. It also encourages participants to freely contribute their thoughts.
  • Building on Ideas: Encourage participants to build on each other’s ideas. Avoid critiquing them. Emphasize the concept of “Yes, and…”.  It helps acknowledge and expand upon ideas put forth by others. This collaborative approach fosters an environment of support. It reinforces the notion that all contributions are valuable.
  • Separate Idea Generation and Evaluation: Clearly communicate that the brainstorming phase is solely for generating ideas. Evaluation or judgment will come later in the process. This distinction helps participants feel more at ease sharing their ideas. They need to know that they won’t be immediately scrutinized or criticized.

Implement these strategies, and you create a safe space where participants can freely share their ideas without fear of criticism. This allows a more productive and creative brainstorming session.

4. Design Thinking Workshop Activities

In a design thinking workshop, it’s crucial to prioritize hands-on activities over traditional lecturing. 


Because hands-on activities actively involve participants. They spark their creativity and problem-solving skills.

Instead of passively listening, participants actively engage by doing and experiencing. This active involvement leads to a deeper understanding of the challenges.  Additionally, it generates valuable insights through direct experimentation. 

Hands-on activities promote collaboration and iteration. This allows participants to learn from both successes and failures. By engaging in these activities, participants take ownership of the process. They are free to explore ideas, prototype solutions, and make rapid improvements. 

This approach creates a dynamic and innovative environment. Participants can fully tap into their creative potential. It produces results with more meaningful and impactful outcomes.

Workshop Hands-On Activities

Here’s a list of five hands-on design thinking activities for a workshop:

  • Brainstorming and Mind Mapping: Encourage participants to generate a large number of ideas related to a specific problem or challenge. Provide them with sticky notes or a whiteboard to jot down their ideas. Then, facilitate a mind mapping activity where participants visually connect and organize those ideas. They will uncover potential connections and new insights.
  • Prototyping and Testing: Divide participants into small groups and assign each group a specific design challenge. Provide them with materials such as craft supplies, paper, or modeling clay. They will create quick and low-fidelity prototypes of their ideas. Once the prototypes are ready, have the groups test and gather feedback from each other. Encourage iteration and improvement.
  • User Journey Mapping: Select a user persona or target audience. Guide participants in mapping out the journey that a person goes through when interacting with a product, service, or experience. Participants can use sticky notes or a large chart. Visualize the different stages, emotions, and touchpoints of the user’s journey. This activity helps uncover pain points and opportunities for improvement.
  • Role-Playing and Empathy Exercises: Assign participants different roles related to a design challenge. They can be users, stakeholders, or team members. Through role-playing, participants gain a deeper understanding. They understand different perspectives, motivations, and challenges. This activity enhances empathy and encourages creative problem-solving from various angles.
  • Wild Idea Sessions: Set aside a dedicated time for participants to unleash their wildest and most imaginative ideas. It should be without any constraints. Encourage them to push the boundaries and explore unconventional solutions. This activity sparks creative thinking. It opens up new possibilities and encourages participants to think outside the box.

These hands-on activities provide participants with opportunities to collaborate and experiment. They gain valuable insights. throughout the design thinking process. By engaging in these activities, participants can actively contribute their ideas. They can explore different perspectives and ultimately generate innovative solutions.

5. Create an Environment of Empathy

In design thinking empathy is the name of the game. All problem solving should start with a healthy dose of empathetic understanding.

Fostering empathy in a design thinking workshop is crucial for participants to achieve greater success. When participants develop empathy, they gain a deeper understanding of the people they are designing for. They understand their needs, desires, and challenges. 

Step into the shoes of the users. Empathize with them. Participants can uncover insights and identify solutions that resonate. Empathy helps participants move beyond assumptions and biases. This enables them to design products and services that meet real user needs. 

It also promotes a human-centered approach.  It ensures that the solutions created are meaningful, impactful, and relevant. 

By fostering empathy, design thinking workshop participants are equipped with the ability to create solutions that solve problems. They also create positive experiences and connections with the end users.

Learn Empathy by Doing

Learning empathy in a workshop setting can be enjoyable and non-intimidating. Use these three engaging approaches:

  • Empathy Interviews: Pair participants up and assign them the role of an interviewer and interviewee. The interviewer asks open-ended questions. They will understand the interviewee’s experiences, needs, and emotions. All are related to a specific challenge. By actively listening and empathizing with their partner’s responses, participants gain insight into different perspectives. It should be a supportive and non-threatening environment.
  • Persona Creation: Divide participants into small groups. Task each group with creating a persona—a fictional representation of a target user. Participants can use their creativity to develop a backstory. They can explore motivations, goals, and challenges for the persona. This activity allows participants to step into the shoes of the user. It fosters empathy through storytelling and imagination in a playful and collaborative manner.
  • Empathy Mapping Game: Provide participants with empathy mapping templates. Or, use whiteboards divided into sections for “see,” “hear,” “say,” and “do.” Assign each group a different user scenario and encourage them to brainstorm. Fill in the sections based on what the user might see, hear, say, and do. This interactive game encourages participants to think empathetically. They understand the user’s world without feeling judged or overwhelmed.

These approaches create a safe and enjoyable atmosphere for participants to learn empathy. Make the activities interactive, collaborative, and creative.  Participants can actively engage in empathetic practices. It is done without the pressure of being intimidated. Ultimately, the goal is to enable a deeper understanding of the user’s perspective.

6. Collaboration

Collaboration is absolutely crucial in a design thinking workshop. It brings together diverse perspectives, skills, and experiences. 

When participants collaborate, they combine their unique insights, creativity, and expertise. They can tackle complex challenges. By working together, they can build upon each other’s ideas, refine concepts, and push the boundaries of what’s possible. 

Collaboration fosters a sense of shared ownership. As everyone contributes their expertise, they feel invested in the outcomes. It promotes active listening, respect for different viewpoints, and the open exchange of ideas. 

Through collaboration, participants can leverage the collective intelligence of the group. In turn, sparking innovation and generating solutions. These solutions are more comprehensive, effective, and impactful. 

Embrace collaboration in your design thinking workshop! It is the key to unlocking the full potential of collective creativity and achieving remarkable results.

If you want to unleash the full potential of collaboration, then ensure the teams are cross-functional. 

Creating Cross-Functional Teams

The whole reason to participate in a design thinking workshop is to step outside the norm. With that in mind, teams should not be made of the same people participants work with on a daily basis. 

The idea is to foster understanding and empathy from all perspectives. 

Create cross-functional teams  through the following three approaches:

  • Purposeful Team Formation: When forming teams, intentionally gather individuals from various functional areas.  Consider a mix of backgrounds such as design, engineering, marketing, customer service, and finance. By diversifying the skill sets and perspectives within each team, you foster collaboration. It ensures a holistic approach to problem-solving.
  • Rotational Assignments: Implement rotational assignments. Participants switch teams or roles periodically during the workshop. This approach allows individuals to collaborate with new team members. They gain exposure to different functions and broaden their understanding of various disciplines. By encouraging cross-pollination, participants bring fresh perspectives to each team they join.
  • Group Activities and Challenges: Design specific group activities and challenges that require cross-functional collaboration. For example, assign tasks that necessitate expertise from multiple areas. This achieves successful outcomes. By creating opportunities for teams to collaborate and rely on each other’s strengths, participants develop a deeper appreciation for the value of cross-functional teamwork.

These approaches encourage the formation of cross-functional teams in a design thinking workshop. The goal is to enable diverse skill sets and perspectives to come together. Cross-collaboration balances the needs between long-term transformation and short-term iterations.

7. Time Boxing

Time boxing is a simple yet powerful concept used in design thinking workshops to manage time effectively.

It’s pretty self-explanatory.  It involves setting specific time limits for different activities and tasks within the workshop. 

Assign a fixed amount of time to each activity.  Participants can focus, prioritize, and make efficient use of the available time.

Timeboxing helps with the success of a design thinking workshop in several ways.

Why Time Boxing Works

Firstly, time boxing creates a sense of urgency and keeps participants on track. With limited time for each activity, participants are motivated to stay focused. They avoid getting sidetracked. This helps maintain a productive momentum throughout the workshop.

Secondly, time boxing encourages efficient decision-making. By setting time limits, participants are prompted to make quick but still thoughtful decisions. This prevents over-analysis. It ensures that the workshop progresses at a steady pace, preventing stagnation.

Additionally, time boxing promotes equal participation. It prevents any one activity from monopolizing the workshop’s time. By allocating specific time slots, each activity is given its fair share of attention. Participants will have equal opportunities to contribute their ideas and insights.

Lastly, time boxing allows for better planning and scheduling. Organizers can structure the workshop agenda more effectively. They allocate appropriate time frames for each activity. This ensures a well-balanced and coherent flow of activities.

Overall, timeboxing is a valuable technique in design thinking workshops. It keeps participants focused, encourages efficient decision-making, and ensures equal participation. Not to mention it facilitates effective planning. 

By managing time effectively, the workshop becomes more productive. Additionally, it is engaging, and conducive to achieving successful outcomes.

8.  Gamify the Process

Gamifying something means applying elements and principles from games. It’s a technique to make the activity more engaging, interactive, and enjoyable. It involves incorporating game-like features. Challenges, points, levels, rewards, and competition are used in non-game contexts. 

In the context of design thinking, gamification can be used to make the process more exciting. It also encourages active participation. By introducing elements of playfulness and friendly competition.  Participants become more motivated, focused, and invested in design thinking activities. 

Make it Fun

Here is a list of gamification elements:

  • Goals

  • Points

  • Levels

  • Badges

  • Leaderboards

  • Challenges

  • Rewards

  • Feedback

  • Progression

For example, in a design thinking workshop, gamification can be applied by turning brainstorming sessions into timed challenges. Participants earn points for generating a certain number of ideas. 

These points are used to unlock additional resources or rewards. By adding a competitive element, participants feel a sense of achievement. They will strive to contribute more creative ideas.

Gamification can also be used in prototyping and testing activities. Participants can be encouraged to experiment with different solutions. They can receive points or badges for successful iterations. This encourages them to take risks, learn from failures, and iterate rapidly. This brings them toward innovative solutions.

The use of gamification in design thinking not only adds an element of fun and excitement but also enhances engagement. Collaboration and creative thinking also take center stage. It promotes a sense of accomplishment and progress. This makes the design thinking process more enjoyable and effective. 

By incorporating game-like elements, design thinking becomes a dynamic and immersive experience. It unlocks participants’ creativity and drives them toward successful outcomes.

9. Celebrate the Wins

In addition to using neutral language, celebrating the wins is an essential aspect of a workshop. 

By acknowledging and celebrating the achievements and breakthrough moments.  Participants feel a sense of accomplishment and pride in their contributions. 

Celebrations can take various forms, such as verbal recognition, applause, or small rewards. These celebratory moments validate the participants’ efforts. They also create a positive and uplifting atmosphere. 

By celebrating the wins, the workshop becomes a joyful and memorable experience. By reinforcing the importance of participation, it fosters a supportive community.

No Accomplishment Too Small

Celebrating small accomplishments during a design thinking workshop holds significant importance. In the midst of tackling complex challenges, it’s crucial to acknowledge and celebrate. Even the smallest of victories! 

Praising the progress made by the team provides positive reinforcement. It boosts morale and fuels motivation. Engaging in the process now feels safer. 

Moreover, celebrating small accomplishments helps participants see the tangible progress they’ve made. Whether it’s filling a wall with colorful Post-it notes, developing a prototype, or completing a user journey map. 

The physical or virtual transformation of the workshop space serves as tangible evidence of the team’s achievements. It serves as a visual reminder of the collective effort. It motivates participants to continue pushing forward.

By celebrating the small wins, participants stay engaged. They remain motivated, and derive a sense of purpose from their contributions. 

No accomplishment is too small to celebrate. With each step forward, it brings the team closer to innovative solutions. 

Take a moment to acknowledge and celebrate every milestone. No matter how small. It fuels progress, fosters engagement, and propels people toward success within the workshop.

10. Showcase the Impact

Finally, it’s time to showcase the fruits of a successful design thinking workshop!

Showcase the results and impact of a design thinking workshop to the participants is a powerful way to reinforce the value of their efforts. It inspires further action.

Participants can see firsthand the outcomes and the transformative effect of their collaborative work. Whether through presentations, demonstrations, or exhibits, showcasing the results provides a platform to highlight the innovative solutions that have emerged from the workshop. 

It allows participants to witness how their ideas have evolved into tangible prototypes, strategies, or plans. Seeing the impact of their collective efforts instills a sense of pride and accomplishment. 

It also serves as a reminder of the positive change they can bring about through their creativity, empathy, and problem-solving skills. 

Showcasing the results not only celebrates the participants’ achievements but also inspires them to continue applying design thinking principles in their future endeavors. It will make a lasting impact in their work and beyond.

Case Studies for Impact

Showcasing the impact of a design thinking workshop through a case study is really important. 

A case study tells a detailed story of how the workshop helped solve a business challenge and create innovative solutions. It shows how the workshop followed the design thinking process, from understanding the problem to developing and testing ideas. 

In a case study, you’ll find key information like:

  • what the original problem was 
  • how participants used design thinking to come up with ideas
  • how those ideas were turned into real solutions

It also highlights the positive outcomes that came from implementing those solutions. Improved customer experiences, better efficiency, or increased revenue.

By sharing a case study, participants can see how design thinking made a difference in solving a real problem. It inspires them to apply the same approach in their own work, knowing that it can lead to creative solutions and positive results.


In conclusion, a design thinking workshop is a powerful and transformative experience. It unleashes the creative potential of participants.

Furthermore, it provides a structured framework and a collaborative environment. It’s where diverse perspectives and skills come together to tackle complex challenges. 

Activities like brainstorming, prototyping, and user journey mapping, help gain a deeper understanding. They foster empathy and generate innovative solutions. 

Workshops emphasize the importance of creating a safe and inclusive space. Ideas are freely shared and celebrated. 

By incorporating hands-on activities, gamification elements, and positive feedback, participants remain engaged. It creates a  motivated and inspiration throughout the process. 

The workshop’s impact is showcased through case studies. They highlight how design thinking can drive real-world change and solve business challenges.